Ready to Make a Reservation?

Reservation Overview

Membership sign up is required to make a reservation and also helps sustain the program. Sign up for an Adaptive POGOH Membership for a one-time $10 registration fee. With your membership, you’ll receive unlimited access to 2-hour adaptive rides throughout the season.

Become a Member

By reserving a ride, you confirm that you have already registered for a 2026 Adaptive POGOH Membership, agree to POGOH’s Terms and Conditions, and acknowledge that you have read and accepted Adaptive POGOH’s Policies & Fees outlined below.
All reservations are for 2-hour time slots.
Rider(s) must be 14 years of age or older.
Your reserved time is when your cycle will be ready for use.
Each session begins with a 5-10 minute fitting and safety demonstration.
If the reserved cycle isn’t a good fit upon arrival, our team will help you find and fit an available alternative
Reservations can be made up to 30 days in advance and must be completed at least 24 hours before your scheduled time.
Drop-in use of unreserved cycles are available on a first-come, first-served basis-but availability is not guaranteed.

Adaptive POGOH Policies & Fees

Riders must keep a valid credit or debit card on their POGOH account. Charges will only apply in cases of no-shows or if equipment is returned late, damaged, or not returned.

No-Show Policy

If you miss a reserved ride without giving at least 12 hours’ notice, it will be considered a no-show. A fee may be charged to the card on file to help cover unused equipment and staff time.
Please cancel at least 12 hours in advance by emailing hello@pogoh.com or calling 412-595-9421 to avoid fees.

No-Show Fees

First No-Show: $5
Second No-Show: $25
Third No-Show: $50 and loss of advance booking privileges

Late Return Policy

All rides are limited to a 2-hour time slot, which includes check in, cycle orientation, & fitting.
Adaptive POGOH cycles must be returned to the Adaptive POGOH rental site at the Eliza Furnace Trailhead Parking Lot. They cannot be returned to standard POGOH stations.
Returning equipment late will result in a late fee.

Late Return Fee

$5/30 minutes past designated return time

Loss or Damage Policy

Members are responsible for the equipment during their ride. Fees may apply for lost, stolen, or damaged equipment.

Loss/Damage fees will be determined on a case by case basis.

Program Safety

Helmets are strongly encouraged. Please bring your own if possible; a limited number of helmets are also available to borrow.
If you plan to stop during your ride, you must bring your own lock. Cycles may not be left unattended and unlocked at any time.
Adaptive staff are not available to provide cycle transfers or assists.

Need Assistance?

For questions, support, or accommodation requests, email hello@pogoh.com or call 412-595-9421