Reserve a Cycle

Reservation Agreements

By reserving a ride, you confirm the following:

You are currently registered for a 2025 Adaptive POGOH Season Membership, or you commit to registering before your first ride.
You agree to POGOH's Terms and Conditions
All riders are 14 years of age or older.
You acknowledge that you have read and accepted Adaptive POGOH's Policies & Fees (outlined below).
For tandem cycle reservations, both riders must have active memberships in order to ride (only one rider is required to make the reservation).

Reservation Details

All reservations are for two-hour time slots.
Your reserved time is when your cycle will be ready for use.
Each session begins with a 5–10 minute fitting and safety demonstration.
If the reserved cycle isn’t a good fit, our team will assist you in finding and fitting an available alternative.
Reservations must be completed at least 12 hours in advance and can be made up to 30 days ahead.

Program Safety

Helmets are strongly encouraged. Please bring your own if possible; a limited number of helmets are also available to borrow.
If you plan to stop during your ride, you must bring your own lock. Cycles may not be left unattended and unlocked at any time.
Adaptive staff are not available to provide cycle transfers or assists.

Drop-in Use

Unreserved cycles may be available on a first-come, first-served basis, but availability is not guaranteed.

Click on a cycle name below to get started

Need Assistance?

For questions, support, or accommodation requests, email hello@pogoh.com or call 412-595-9421

Adaptive POGOH Policies & Fees

Riders must keep a valid credit/debit card and billing information on their POGOH account. Charges will only apply in cases of no-shows or if equipment is returned late, damaged, or not returned.

No-Show Policy

If you miss a reserved ride without giving at least 12 hours’ notice, it will be considered a no-show. A fee may be charged to the card on file to help cover unused equipment and staff time.
Please cancel at least 12 hours in advance by emailing hello@pogoh.com or calling 412-595-9421 to avoid fees.
- Note: Riders will not be penalized for late cancellations due to extreme heat or inclement weather.

No-Show Fees

First No-Show: $5
Second No-Show: $25
Third No-Show: $50 and loss of advance booking privileges

Late Return Policy

All rides are limited to a 2-hour time slot, which includes check in, cycle orientation, & fitting.
Adaptive POGOH cycles must be returned to the Adaptive POGOH rental site at the Eliza Furnace Trailhead Parking Lot. They cannot be returned to standard POGOH stations.
Returning equipment late will result in a late fee.

Late Return Fee

$5/30 minutes past designated return time

Loss or Damage Policy

Members are responsible for the equipment during their ride. Fees may apply for lost, stolen, or damaged equipment.

Loss or Damage Fees

Fees will be assessed on a case-by-case basis.

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